How to Find the Best Homebuying Companies By Leveraging Online Reviews

Thinking about selling your house? You may have gotten a letter in the mail from a homebuying company, telling you about your property value. Companies that buy homes for cash purchase properties “as is,” which means you don’t have to make any upgrades to it just to sell it. The process is also significantly faster than listing it on the market with a real estate agent.

Not all homebuying companies were created equal, however. That makes it important to leverage online reviews to determine which companies are reputable and which ones to avoid.  

Here are three ways online reviews can help you narrow your search for the best homebuying company.  

Glean insight into their process.

When you’re reading reviews, keep an eye out for customers who’ve shared insight into the homebuying companies’ process. One of the advantages of working with a homebuying company is that the process is typically easier. You call to find out the value of your property, receive a contract and then close and get paid. As you look at different homebuying companies’ reviews, ask yourself: Was the process as seamless as they advertised? If not, keep looking until you find a company that lives up to their own hype.

Assess the company’s customer service and professionalism.

Homebuying company reviews can also give you an idea of what to expect in terms of customer service. Ideally, you want to work with a company that gives you one designated point of contact throughout the entire process. That person should be a licensed, experienced real estate agent. Check the reviews to see if customers say their agent was prompt with answering questions, helped guide them throughout the entire process and always followed through when they said they would.

Check to see if customers got the payout they were promised.    

When you first call a homebuying company, they typically conduct a free property value analysis to tell you how much your property is worth. As you scan through reviews for companies that buy houses for cash, look for any customer feedback on payout. Did they get paid less than they were initially promised? Also, keep an eye out for mention of any surprise or hidden fees. The best homebuying companies don’t charge any real estate commission fees or closing costs. Transparency is important in finding a homebuying company you can trust.

Sites to check for homebuying company reviews.

There are a number of reputable review sites you can peruse to find the best homebuying companies. Google Reviews are often the most reliable, as individual companies can’t edit or change the reviews posted. As a result, you’ll have the opportunity to see reviews from customers who had a positive, neutral or negative experience. Most companies also have reviews on their own site, but these are often hand-picked by the company, whereas Google reviews can be posted by anyone.

Better Business Bureau (BBB) is another great way to research the reputation of a homebuying company. It provides a comprehensive business directory with ratings for each company from A+ (highest rating) to F (lowest rating). In some cases, BBB will not rate the company and you might see an “NR” or “No Rating.”

Businesses can also apply to get accredited by the BBB. Their Standards and Compliance Department then reviews the application, reaches out to the company with any additional questions and determines whether the company meets BBB Accreditation Standards. If they do, you’ll see a logo next to their company name that reads, “Accredited Business.”  

Why Choose Meridian Trust

As a trusted home investment company, Meridian Trust has been buying homes, townhomes, condos, apartments, and multi-family units for more than 15 years. We’ve purchased tens of thousands of properties to date and make the home selling experience fast, easy and safe. Customers call us to receive a free property value analysis on the phone and then have the opportunity to decide whether they would like to move forward. There is no obligation. The cash offer we make on the phone is the cash offer you get upon closing. There are no commissions and we take care of all closing costs for you. All you have to do is communicate your property details openly and honestly.

In our online reviews, you’ll notice these three key themes: we make the process quick and easy, prioritize customer service and offer an unrivaled closing process. Meridian Trust has an in-house title agency, which helps to expedite closings and get customers paid sooner. As a result, we have a very high star rating on Google, as well as an A+ rating on BBB.

If you’re looking for the best homebuying company, you’ve come to the right place.

Give us a call for a free, no obligation cash offer: (954) 807-9087.